How can merchants collect customer email addresses and share password for access?

1. Create a new password lock or Edit existing password lock. Click on “Enable email request for passcode”.

   

2. By previewing the lock on storefront, you will see request passcode by email option is visible

1. If you click on “Request passcode by email” this page will appear where users can enter their email and request password access.

1. When a user enters their email address, merchant will receive an email notification.

1. In the app Password Requests section, you can see list of all the requests.

1. To Approve or Reject the requests click on 3 dots

   

2. If you approve the request the user will receive email with correct password

   

If it’s not working as expected, please reach out to us at [email protected], and our team will be happy to assist you.