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How customer tag based lock conditions works?

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Last updated 12 months ago

Let's say you have three customer tags: Wholesale Group 1, Wholesale Group 2, and Wholesale Group VIP.

Here’s how the AND and OR conditions work:

  • OR Condition: If you create a lock with OR conditions, the lock applies if any of the specified tags are present. For example, if you set an OR condition with Wholesale Group 1 and Wholesale Group 2, a customer needs to have either the Wholesale Group 1 tag or the Wholesale Group 2 tag to be eligible for the lock.

  • AND Condition: If you add an AND condition along with OR conditions, the customer must have the tag specified in the AND condition in addition to any tag from the OR conditions. For example, if you have an OR condition with Wholesale Group 1 and Wholesale Group 2, and an AND condition with Wholesale Group VIP, a customer must have the Wholesale Group VIP tag along with either Wholesale Group 1 or Wholesale Group 2 tag to be eligible for the lock.

This means that while the OR conditions provide flexibility by allowing any one of the tags, the AND condition adds an extra requirement that must also be met.

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